Buh-bye AOL

Let's see, we've got horrible customer service and slow connections, so let's fire all of our tech support.

Posted by Daniel Short on Mar 31, 2003 at 12:00 AM | Categories: Rambling -

12 Comments

Danilo

Danilo wrote on 03/31/03 1:11 PM

But if they have bad service, wouldn't it make sense to get rid of the folks giving out the bad service? BTW, it's at just one of their call centers, so it's not *all* of their support people.
Daniel Short

Daniel Short wrote on 03/31/03 1:11 PM

Well... 400 tech reps gone when your tech support is already bad isn't a good sign :)
Joel

Joel wrote on 04/01/03 11:30 AM

When I used to work for Gateway's tech support line, we always knew we were in for a helluva call if they started out with. "I was just talking with a guy from AOL".
Daniel Short

Daniel Short wrote on 04/01/03 11:30 AM

lol...
Dad

Dad wrote on 04/01/03 2:10 PM

Son, Son, Son! You are not cute with just your shorts on! That little dance in the corner is SCARY!!!!!!!!!!
Daniel Short

Daniel Short wrote on 04/01/03 2:10 PM

hehehe... drives the ladies crazy dontcha know.
~Angela

~Angela wrote on 04/01/03 3:23 PM

I always known that's what Dan's Shorts really means... ;-)
Daniel Short

Daniel Short wrote on 04/01/03 3:23 PM

For some reason people thought I was talking about short concise posts. I've always meant my underwear...
Jeff

Jeff wrote on 04/02/03 10:16 AM

Ironic that the only thing on the page NOT that piss yellow color is the shorts on your little personal logo... ;-) Did you forget?
Daniel Short

Daniel Short wrote on 04/02/03 10:16 AM

Did I forget *what*? :). How's the shorts color now?
Derren

Derren wrote on 04/06/03 6:31 PM

It's not the clothing that Angela was saying looked short! :) Derren.
Daniel Short

Daniel Short wrote on 04/06/03 6:31 PM

Now that was just wuuuude.